1. What is eCommerce Know-How?

eCommerce Know-How is the eCommerce industry's first and only comprehensive information source on solutions for your Internet Retail business. Quickly find in-depth data on eCommerce store platforms, pay-per-click agencies and tools, SEO solution providers, email service providers, and more! Use our breakthrough Solution Finder to cut through marketing messages and get you the right tools FAST.

2. What software do I need on my computer?

eCommerce Know-How works entirely through your web browser, so you do not need any separate software. eCommerce Know-How works in Chrome, Firefox 2.x / 3.x, IE 6.x / 7.x, and Safari 3.x.

3. How do I contact eCommerce Know-How Support?

Feel free to contact us at support@ecommerceknowhow.com with any questions, inquiries, or support you many have.

4. How do I join eCommerce Know-How?

To join eCommerce Know-How, go to http://www.ecommerceknowhow.com and click on the “ Register” link on the top right side of the page. Fill out the registration form and an email will be sent to your email account for confirmation.

5. What are the benefits of joining?

The benefit of a member is full access to the eCommerce Know-How site. You can view all sections of the site as well as participate on interactive sections of the site.

6. How do I change my username or password?

Log in to eCommerce Know-How
From the homepage, Click on the “My Account” link found in the left navigation.
To view and edit your account information, click on the “User Info” link.

7. I forgot my password! What do I do?

Click on the “Forgot Password” link, enter your username and click Reset to reset the password, and your password will be emailed.

8. I asked for a password reminder, but it hasn't arrived! What do I do?

We would suggest checking your Spam and Bulk Mail folders, as our automated email reminders may be placed there by your email software. If you do not see the message there, please contact support@ecommerceknowhow.com.

9. Can multiple Users utilize eCommerce Know-How with one account?

No, each User needs membership.

10. Can I use eCommerce Know-How on multiple computers?

Yes, all you need is an internet connection.

11. Can more than one person maintain an eCommerce Know-How account on the same computer?

Yes. To share a single computer with other eCommerce Know-How users, just be sure to sign out when done using eCommerce Know-How.

12. How do I sign out of eCommerce Know-How?

Click on the “Logout” link found on the top right-side of the page.