eCommerce Know-How

Provider Directory


Category: Content Management Systems
eCommerce - Imagine a web store that gets its information from the same database as your CSRs. You would possess the ability to provide your online customers with real-time inventory availability, accurate pricing and promotions, item backorder status, complete order history with order tracking, individual ship-to by line item, ship-via by line item & ship-date by line item all available at checkout. InOrder's Ecommerce gives you complete content management, including multiple images per item, short and long item descriptions, Category and Hierarchy controls, Up-sell & Cross-sell, B2C or B2B presentations based on login criteria and completely customizable look & feel. Real-time eCommerce Module InOrder separates you from your competition by linking your website directly to your InOrder database. You may use the InOrder eCommerce Module out-of-the-box or you may customize the site to your own look and feel using the site's "presentation layer." This unique capability permits your website customers to view a subset of the same information that is available to your order processing and customer service personnel. Inventory availability is shown in real time. If your website says an item is in stock, it is. Customer address, any open prior order, credit card information, applicable price list, and appropriate discount rates are all retrieved from the InOrder database when an existing customer logs into the eCommerce Module. If a website customer has a question with a current order, they may call your office. Your customer service rep can work with the customer's order on their screen and assist the customer! Conversely, your customer can look up a phoned-in order's information using your website.

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